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TESTIMONIAL
Sharon Adams-Dean and Terry Dean, Canadian citizens, used Tuan Linh Travel services on 14 Feb 2009
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Good morning, Lan I have been planning to write you about the trip, but we went back to work on the 23rd and are very busy. We enjoyed everything immensely except 2 things. The hotel in Ho Chi Mihn was a real disappointment. Aside from the trouble getting the room we paid for, (thanks for your help), the carpet in the room they gave us was so filthy (stained with black spots and just looked filthy---a good steam cleaning at least but replacement necessary), we never took our shoes off. The shower water leaked all around the outside of the tub so they was always pools of water on the floor. We didn't get water and all the clean towels daily, unless we asked, and the internet did not work. I had to complain each day, and finally told the man on the desk to bring in someone to fix it. It was certainly not good. There are so many other choices on the same street, try one of those. I think you should tell people, if that hotel represents the quality of a 3 star hotel----to book a 4 star in HCM. Then the driver who took us to the Mekong River stole 300 (of their money) from us. He got pulled over by the police for passing in the wrong lane and borrowed money from us to pay the fine. He wasted 2+ hours of our day (we didn't get back until 7pm and left Mekong at 2pm b/c he had to go to the police station/bank and then picked us up and we waited at the police station). Our guide, Mr. Vu (wonderful!!!!!!!) said the driver had to pay from his bank, but the driver did not offer us our money back. Then we would not have that driver to take us to the airport on Sunday. We told Vu to get our money back. Mr Vu ended up paying us back from HIS money. This driver should be fired. He made the mistake yet thought "us rich farangs" would bale him out AND he expected a tip. But honestly, other than those 2 small things, We LOVED Vietnam and hope to return and see more of it. Thanks for all your help. We will tell all our friends to contact you and book their trips to Vietnam with you. You were the best agents we have ever had. Thank you, Kind regards, Sharon Adams-Dean and Terry Dean |
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... I cannot thank you enough for our three week tour in Vietnam
which included a few days in Cambodia ...
Roy, Spain
...
Thank you for a great trip in the north of Vietnam! It was really
good and everything was organized so good! ...
Fransesca, Netherlands
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A member of Vietnam Travel Promotion Group (VTP Group)
Address: Room 509, 15T2 Building, 18 Tam Trinh Str., Hai Ba Trung District, Hanoi, Vietnam (See map)
Tel: +84.24.62768866 / mail[at]tuanlinhtravel.com
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