HOME > Vietnam > TESTIMONIAL > Michelle from Great Britain, used Tuan Linh travel services on 23 Dec 2008 |
TOUR PACKAGES
SERVICES INFORMATION
TESTIMONIAL
TESTIMONIAL
Michelle from Great Britain, used Tuan Linh travel services on 23 Dec 2008
|
Dear Than Mai I am very well and had a very enjoyable trip to Vietnam. I thought the service provided was very good. Everything went to plan. Thank you!! I found your response time to email to be very good, and all information I requested was given. As a improvement to the service if you could except direct credit card payments that would be very helpful as I believe potential customers are put off booking anything if it needs to be done via Xoom. If direct credit card payments are not possible then the option of Paypal might encourage more users to book. I think many people are cautious booking via online agencies they have never heard of in a distant country as they are worried the tour operator may not be trust worthy. Perhaps you could offer more in the way of confirmation other than hotel vouchers e.g once booked ask the hotel to email the customer to confirm everything is OK and has been payed for, Or send details to the customer for them to be able to confirm directly with the hotel. Many travellers use Trip Advisor (www.tripadvisor.com) for recommendations, ask your satisfied customers if they could provide positive feedback for you. When I looked on tripadvisor I could not fnd any reference to your tour company. If any of my friends decide to visit Vietnam I will recommend your services to them. Once again, Many Thanks Michelle |
High Quality Tour Service:
Free consultancy
Online communication
Affordable, refundable
Customized service
Flexible, changeable
Interaction with locals
Authentic experience
Deposit, pay on arrival
Clear cancellation term
... I cannot thank you enough for our three week tour in Vietnam
which included a few days in Cambodia ...
Roy, Spain
...
Thank you for a great trip in the north of Vietnam! It was really
good and everything was organized so good! ...
Fransesca, Netherlands
Copyright 2025 by Tuan Linh Travel Co.,
Ltd.
A member of Vietnam Travel Promotion Group (VTP Group)
Address: Room 509, 15T2 Building, 18 Tam Trinh Str., Hai Ba Trung District, Hanoi, Vietnam (See map)
Tel: +84.24.62768866 / mail[at]tuanlinhtravel.com
A member of Vietnam Travel Promotion Group (VTP Group)
Address: Room 509, 15T2 Building, 18 Tam Trinh Str., Hai Ba Trung District, Hanoi, Vietnam (See map)
Tel: +84.24.62768866 / mail[at]tuanlinhtravel.com
Designed by
SFDVietnam
Online: 150
Visited: 1967
Visited: 1967