How to pay for our services

We connect with OnePay Payment Gateway (www.onepay.vn) to accept Online Card Payment. All of your card information are processed through SSL protocol with international card security standard. Your card information will not be stored at our database (merchant) but MasterCard with advanced security system.

We will provide you with a secure link for online payment once Tuan Linh Travel Co., Ltd. and you have agreed with the services and price. And we only proceed with the payment after reconfirming with you.

Instructions to pay online with credit cards

1- First step: Click on the link we provide or copy and paste the address to browser. The payment gateway interface will appear as below:

2- Second step: Card Information input
* Online payment password will be required if you have enrolled 3D-Secure Program for your card with the Issuer Bank namely Verified by Visa for Visa card, Master Card Secure Code for MasterCard, and J- Secure for JCB Card.

3- Last step: Transaction result
You will be informed to wait for some seconds for the transaction result from OnePay payment gateway. Then, we will send you an email to inform you the Order status and the transaction result.

In case you input correct card information but you did not receive the transaction result from the payment gateway or from us. Please do not try to make other payment and contact us to get the transaction result and confirmation of the Order.
Note: In some cases, your transaction may be not successful due to:
- In correct card information
- Not enough credit balance (daily or monthly)
- Your card has not been activated for online payment. You should contact the Issuer Bank for the card activation.
Merchant’s support contact: mail@tuanlinhtravel.com